Can I build my own agent?

Yes, in the future. On the Eagle plan, you can create fully custom agents tailored to your sales process, messaging, or niche use case. They can respond to specific triggers or execute chained tasks automatically.

Right now, Chirp has built an out-of-the-box, sales AI agent that's built by sales people because we get the headaches of the long sales cycles and repeatable tasks. While the Eagle plan isn't ready for you to build your own agents, we think what we've got for you to begin with will help you qualify your deals faster, move them along the pipeline and update your admin for you.

Do AI sales agents work in Slack or only in the app?

Chirp’s agents work wherever your team works. That includes Slack, email, your CRM, and even voice input. You don’t need to switch tools to get value.

Can I choose which agent to use?

Yes. You can activate individual agents based on your team’s needs. Whether you want help with research, CRM hygiene, follow-ups, or pipeline scoring, each agent is purpose-built to do one thing well.

Chirp's AI agents also work within your deal flow naturally. We've thought about it in three parts: 


1.The pre-meeting agent - meeting-prep, lead research

2.During meeting agent - in real-time battlecards

3.Post meeting agent - CRM updates, follow up emails, follow up meetings booked, proposals generated

Do I need to train the agents myself?

No training needed. Chirp’s agents come pre-trained on proven sales frameworks like MEDDICC, BANT, SPICED. Chirp is also building our own sales framework for the modern sales team called the Opportunity Score. In the future you'll be able to look at things like deal momentum, risk, psychographics, technographics and beyond.

You can customise the workflows, but they’re useful right out of the box. Overtime, Chirp learns what good looks like in your organisation too and learns your specific sales process, creating a cycle of improved sales performance, reducing lead to close time and improving win rates.

How is this different from other AI tools?

Most AI tools don't integrate long-term and short-term memory based on your specific deals which means they lack context. Context is what gives your deals consistent enrichment that tells you exactly what to do next to drive momentum and close faster. Chirp’s agents look for context changes consistently, gaps in CRM, or upcoming meetings, then step in automatically to continue to move your deal along or highlight the risk of it falling flat.

What are AI sales agents?

They are digital teammates trained to do sales work - like researching leads, updating CRM, scoring deals, and drafting follow-ups. They act proactively, based on triggers and context from your connected tools. The more tools your connect to Chirp, the more context enrichment the AI gathers to help you close your deals faster or even unlock missed revenue in your pipeline.

What is a flock of agents?

Birdie is just one of many AI agents inside Chirp. Each agent is trained for a different sales task, like prepping meetings, scoring deals, or managing follow-ups. You can use them together or on their own. The agents will intuitively appear when you're working on a deal at a specific point in time. Imagine you're prepping for a meeting, Birdie will be there to help you learn about the lead and the company. Imagine you're just post a meeting, Birdie will be there to debrief with you or summarise your meeting. Or Birdie will help you update your CRM so you don't have to because admin sucks.