Glossary
The words Chirp uses, in one place.
| Term | Meaning |
|---|---|
| Chirp | The product and the company. The app is called Birdie: Voice Agent for Sales on the App Store. |
| Birdie | The voice agent inside Chirp. The one you talk to. |
| Session | One voice conversation with Birdie. |
| Turn | One exchange inside a session: you speak, Birdie answers. |
| Record | A deal, contact, company or task. |
| Tile | A live card for one record that appears on screen during a session. |
| Debrief | Telling Birdie what happened in a meeting. |
| Brief | Birdie getting you ready for a meeting that has not happened yet. |
| Listen in | Birdie silently taking notes while your meeting runs. |
| Pending change | A change from a session or a hand edit that has not reached your CRM yet. |
| Push | Sending pending changes to your CRM. Only you start a push. |
| NOT ON FILE | A record that exists in Chirp but not in your CRM yet. |
| Conflict | A field that changed in your CRM after you changed it in Chirp. You choose which value wins. |
| Connector | A tool connected to Chirp: a CRM, mailbox, calendar or note-taker. |
| Reconnect | Signing in to a connector again. Keeps all your data. |
| Disconnect | Removing a connector, and everything Chirp got from it. |
| First Flock | Chirp's founding members: the first reps on Birdie. |